It's only natural to want to know what happens to your personal information before sharing it with jy9. This page clearly explains what data we collect, why we collect it, how we store it, and whether we ever share it with anyone. Our privacy policy isn't a complex legal document — it's an honest conversation with you.
Every security layer is built with one goal: keeping your data completely safe
Every login, payment, and piece of personal information is secured with SSL/TLS 1.3 protocol and 256-bit encryption — the same level of security used in banking. No one outside can read it.
Jy9 will never sell or hand over your name, phone number, email, or betting habits to third parties or advertisers. This is a core commitment we make to you, and we have no intention of breaking it.
You can request deletion of your personal data at any time. Everything will be removed except what we are legally required to retain.
You are informed upfront about what information we collect and why — nothing is gathered without your knowledge. No additional data is taken without your consent.
Only authorized staff can access your account information. Every access is logged and regularly audited. Strict internal policies are in place to prevent data leaks.
Jy9's privacy policy follows international data protection standards. We adhere to GDPR-inspired principles that reflect the highest level of data protection in Europe.
This Privacy Policy applies to all users of the jy9 website and application. By using jy9, you agree to the terms of this policy.
Jy9 places the highest importance on member privacy. This Privacy Policy explains how jy9 collects personal information, where it is stored, how it is used, and when or with whom it may be shared.
We believe trust between a member and a betting platform is built when members know their data is safe. At jy9, your personal information is used solely to deliver our services — never for advertising, sale, or any other purpose.
This policy applies to all jy9 services, including the website, mobile app, live chat support, and email communications.
Jy9 collects two types of data: information you provide directly, and information gathered automatically when you use the platform.
| Data Type | Example | Reason |
|---|---|---|
| Identity Information | Name, date of birth, NID | Age Verification & KYC |
| Contact Information | Mobile number, email | Account verification & support |
| Financial information | BKash/Nagad Number | Payment Processing |
| Usage Data | Login time, betting history | Service Improvement & Security |
| Device Information | IP address, browser type | Fraud Prevention |
| Location data | Country/region (approximate) | Eligibility verification |
We only collect information that is necessary. If it is not needed to provide our services, we do not ask for it.
Jy9 uses your data for specific, limited purposes only. Each use has a clear reason behind it, and your data is never used beyond that scope.
Jy9 analyzes your betting history solely to promote responsible gaming and to detect suspicious activity. This analysis is never shared with any third party.
Jy9 does not retain your data longer than necessary. Data is held for as long as your account remains active. Following account closure, certain information may be retained for a defined period to meet legal obligations.
Financial transaction records are typically required to be retained for 5 to 7 years under international anti-money laundering regulations. This is not our preference — it is a legal obligation.
Personal identity information (name, phone number, NID) is deleted within 30 days of account closure — unless retention is required by law. Marketing and communication data is deleted as soon as consent is withdrawn.
When you request data deletion, we process it within 30 days and send you a confirmation.
Jy9 never sells your personal data. However, in limited circumstances, certain information may be shared with specific parties. Those circumstances are clearly outlined below:
In the limited cases where third parties do receive data, all of them are bound by jy9's confidentiality agreements and cannot use the data for any purpose beyond what has been specified.
The jy9 website uses cookies — small files stored in your browser that allow the platform to recognize you on your next visit from the same device. Thanks to cookies, you won't need to log in repeatedly, and your preferences are saved automatically.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential | Login session, security | Cleared at the end of each session |
| Functionality | Remembering Language & Preferences | 1 year |
| Analytics | Traffic & Performance | 6 months |
| Security | Fraud Detection | 30 Days |
Jy9 does not use third-party advertising cookies. You can disable cookies from your browser settings, though some features may not work as expected. Disabling essential cookies may cause login issues.
Every jy9 member has specific rights over their own data. These rights are recognized under international data protection standards, and jy9 is committed to upholding them.
To exercise any of these rights, email us at support@jy9.life or reach out via live chat. Once your identity has been verified, we will act as promptly as possible.
Strict policy: jy9 services are intended for users aged 18 and above. We do not knowingly collect any information from anyone under the age of 18.
If jy9 becomes aware that a minor has registered an account, that account will be closed immediately and all collected data will be deleted. If you believe your child is using jy9, please contact support@jy9.life without delay.
Jy9 supports the use of parental control software and advises parents to install tools that restrict access to betting sites on shared devices.
Jy9 uses multiple layers of technical security to protect your data. Rather than relying on a single measure, a multi-layered protection framework is in place.
Keep in mind, though, that no platform can guarantee 100% security on the internet. That is why you should keep your password strong, enable 2FA, and avoid logging in on unfamiliar devices.
Jy9 may update this Privacy Policy at any time. Changes are typically driven by new technologies or services being introduced, legal requirements, or improvements based on user feedback.
For significant changes, an SMS will be sent to your registered mobile number and the "Last Updated" date at the top of the page will be revised. Minor editorial changes may not warrant a separate notification.
Continuing to use jy9 after any changes have been made constitutes acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account.
For any questions, complaints, or requests regarding this Privacy Policy or your personal data, please get in touch with jy9. We aim to respond promptly and transparently.
To exercise your privacy rights or submit any request, email us at support@jy9.life. Including "Privacy Request" in the subject line helps us process your request faster.
Live chat support is available 24 hours a day. For urgent privacy-related matters, live chat is the fastest way to reach us.
SSL protection, a strict no-data-sales policy, and full Bangla support — at jy9, your information always stays yours.